Customer Testimonials
Tony Reid is an excellent dalesman
I bought my Kia from him Tony Reis and I’m very satisfied
Tay was knowledgeable and a joy to work with.
Michelle was pleasant and very knowledgeable - will absolutely be returning to do more business in the future.
Professionals know how to do their job well. They treated me with respect, and the best part of all is that I was approved the same day and was able to get my own car. I recommend them 100%. Thanks to Tay
I honestly thought it wasn’t going to work! “Tay” went above and beyond Thanks for supporting me on getting my 1st truck! Real life game changer
I had a great experience purchasing my first car at this dealership. I appreciate Ronnie Webb for helping me out on getting my first car, there were a few bumps on trying to purchase my car mainly because of my insurance and not the dealership fault but everything in the end went smoothly and that is because Ronnie was right there to help us with our needs and was able to give us a good deal on the car which I am grateful for. Definitely recommend coming to this dealership and speaking to Ronnie if you are looking to purchase ... Read More Google - Jun 19, 2026
Tay not only was the first person to greet me when I was standing and waiting to talk to someone but he helped me through the entire process of purchasing my new car. He communicated well and answered any and all questions I had. If he didnt know he made sure to get me my answer. I highly recommend using Tay to help you purchase your new car with Hyundai in Fall River.
Excellent job, Tay very good sales person easy to work with
Michelle is the best! So kind.
We recently purchased a **2026 Hyundai Elantra** from Empire Hyundai, and it was one of the best car-buying experiences we've ever had — thanks to Ronnie Webb.
From the moment we arrived, Ronnie made us feel welcome and valued. Buying a vehicle can be stressful, but he made the entire process smooth, comfortable, and enjoyable. He was professional, patient, knowledgeable, and took the time to answer all of our questions without ever making us feel rushed or pressured.
What impressed us most was his commitment to making sure we found the right vehicle for our needs. He explained our options clearly, ... Read More Google - Jun 12, 2026
We recently purchased a **2026 Hyundai Elantra** from Empire Hyundai, and it was one of the best car-buying experiences we've ever had — thanks to Ronnie Webb.
From the moment we arrived, Ronnie made us feel welcome and valued. Buying a vehicle can be stressful, but he made the entire process smooth, comfortable, and enjoyable. He was professional, patient, knowledgeable, and took the time to answer all of our questions without ever making us feel rushed or pressured.
What impressed us most was his commitment to making sure we found the right vehicle for our needs. He explained our options clearly, ... Read More DealerRater - Jun 12, 2026
Michelle was personable, professional, and efficient. It was honestly the smoothest and quickest car buying experience I’ve ever had and I’m in my fifties.
It was a pleasure doing business with Tay, he’s the best to be real fair and honest
Manny and tay helped me out same day with car lease with exactly what I wanted!
Stay clear of this dealership and their service department. Hyundais have a white paint issue that was covered for repair under a recall / warranty. After a year of battling to get the issues corrected there body shop did a terrible job, the general manager was non responsive for a vehicle we purchased for a lot of money. They did not blend the paint job, on the panels they did paint was not buffed out in some areas, rough and drips around the car doors. We are still battling with these folks with no real results. Like I said stay away ... Read More DealerRater - Jun 11, 2026
From the moment we walked onto the lot we were warmly welcomed. Devian took the time to listen to what we were looking for and where we needed to be on a budget. He was extremely knowable and sold us on the car. Connor suggested a great color that just hit the lot. Great experience. Everyone is so nice. Highly recommend.
Shotout to my guys Tay and Manny, Excellent service! Wonderful people!
Michelle da best ever, got me into a beautiful Santa Cruz
Ronnie Webb was excellent in all aspects. Got me in a 2026 Hyundai Elantra in no time. Everyone was so friendly felt like home. I recommend anyone looking for a new or used car to get down there ASAP ask for Ronnie tell him Alisha Sent you.
I love Michelle to be work with and easy going
We came in, loved what we saw, and had a very personable experience.
Great customer Service. Very Friendly! Will ti work with you. Overall good experience.
Michele was easy to work with. Great dealership
Tay was nice, from the begging to the end recommend everyone to go see them.
Michelle is highly recommended!
Worked with Manny to buy my new to me silverado. Manny was great. Well educated on the vehicle, very friendly and positive, as well as professional. I will be recommending to friends and family. Only reason I rated 4 out of 5 stars was the amount of time it took to get registration and plates. Other than that very happy with the purchase and with Manny. Thanks again.
Shout out to Manny for getting me my forever vehicle great kid
My car sales man Tay is Awesome
The sales team is great and really makes you feel they are there for you. Shelly, Tay and Connor went over and above to help us find the right vehicle and a great least rate.
Went in to trade in my f150 Josh was professional and very knowledgeable end up helping me get a brand new 2026 Elantra I would recommend seeing him. He was very patient with me and didn’t try to sell me anything extra I told him what I needed and he provided
Josh is amazing! Great service! Helped me so much through the process!
Ronald Webb from this location has gone above and beyond for our family! He was recommended to us and did not disappoint. His service was amazing, his professionalism was top tier! Please if you go in, ask for him! He did not take us outside our comfort zone financially and did not try to just put us in anything for a sale! He heard our request, knew what was non-negotiable and executed! 5 stars is not enough for Ronnie!
Tavares is the best… If you need to purchase a car don’t hesitate to ask for Tavares he will work with you
Tony Reis made my life good again by getting me out of a difficult situation,.If anyone ever talks or leaves a bad review about Tony .They are not honest people,he didn't pressure me and did everything he could to help .Thank you my dear friend
Great dealership helped get me out of a tough situation and got me into a brand new car. Jumped through a lot of hoops to get it done! Antonio Reis went out of his way to help me and even stayed late to help me get the deal done.
Had a great experience working with Josh. He was professional and made the process stress-free. Even though I was just looking for information and not necessarily to make a purchase he still gave me all his attention and guidance. Definitely recommend working with him if you’re shopping for a car.
I had such a wonderful experience getting my car with Empire Hyundai! Sales rep Tay is absolutely amazing he was such a great help. Assuring a smooth transaction and responded quickly. Go check Tay out! He’s supper reliable.
I had an amazing experience working with Devian at Hyundai Empire. He was kind, knowledgeable, easy to talk to, and made the entire car buying process feel smooth and stress-free. As someone buying on my own, I really appreciated how patient and helpful he was every step of the way.
Devian truly went out of his way to help me and made sure I felt comfortable and informed throughout the process. You can tell he genuinely cares about his customers and takes pride in what he does. I’m beyond happy with my experience and would absolutely recommend asking for ... Read More DealerRater - May 18, 2026
I bought my used Nissan Pathfinder at the Swansea location. Their service department stinks compared to the one in Fall River. Here, at Fall River, I had a Service Consultant named Tiara Young who went out of her way to look at my air filter since the light came on. She said with no hesitation it was a bit dirty but I could still go on my road trip. She was a sweetheart that gave me peace of mind. So please, go there if you have any questions or doubts.
I had an amazing experience working with Devian at Hyundai Empire. He was kind, knowledgeable, easy to talk to, and made the entire car buying process feel smooth and stress-free. As someone buying on my own, I really appreciated how patient and helpful he was every step of the way (especially being new to the process)
Devian truly went out of his way to help me and made sure I felt comfortable and informed throughout the process. You can tell he genuinely cares about his customers and takes pride in what he does. I’m beyond happy with my experience ... Read More Google - May 15, 2026
Tay along with Connor was incredible and an awesome help to helping me find my dream car! Thank you for an amazing experience here at empire Hyundai in Fall River!
Awesome customer service! Holly Higgs is the best!
Want to say thanks again. If you go here ask for Tay. This is my 2nd time getting a car from them. Tay was very upfront, helpful, knowledgeable, and does his best to make sure you are satisfied. So thanks again to my man Tay, keep up the great work and will be back again.
Just recently stopped by and received amazing service from Josh Evans… answered all my questions and had me on my way in no time
I worked with Manny over the past week and I have to commend his work ethic and genuinely positive personality. Manny took the time to get to know me, my history, my needs and my goals. It did not feel sales-y. He explained to me how credit works, how bank loans work, timeframes for hard inquiries to fall off when you’re car shopping. I honestly didn’t have intention of buying a car that day, my goal was to get numbers. But the care from Manny and the entire team made me not want to do business anywhere else. ... Read More Google - May 14, 2026
I bought a car from Josh at first I was hesitant but his costumer service is what got me he really listen to me on what I wanted.. he didn’t try and sell me some bullshit!! I had my car for a little over year now and it has been nothing but reliable and still going strong 💪🏾 thank you Joshua D. Evans
I had an amazing experience at Empire Hyundai thanks to Josh! From the moment we walked in, he was professional, patient, and genuinely cared about helping us find exactly what we needed. He answered every question honestly, never made us feel pressured, and made the whole process smooth and stress free.
What really stood out was his kindness and dedication to customer service. Josh goes above and beyond to make sure customers leave happy and confident in their decision. It’s rare to find someone who works this hard and treats people with so much respect.
Empire Hyundai is lucky ... Read More Google - May 13, 2026
Props to josh Evans great sales men great energy…took his time to answer all questions I had
manny was great! was able to get a car fast
My salesman Jose "Manny" Rios was amazing.
Go see manny at empire Hyundai
I was looking for a couple months ago a car, and I finally fin one in empire Hyundai, thank you to the team and specially Sadiq he's super friendly he's not pressure me with the vehicule, a very good seller I recommend 100%.
I went there to get a vehicle as the current vehicle was at the end of its life. Sodiq, took care of me at the highest level of professionalism. He worked with me, got me a vehicle that I wouldn’t had ever expected to be able to get. Him and the entire staff were phenomenal in every way. Highly recommend them. Thanks again Sodiq!
I appreciate Tay so much, and his help and selling me this lovely car what a solid and hard worker
Manny respected my time and got me in out and still did a great and effected job in the process while moving quick on his feet go see him
go see my lil bro at empire Hyundai in fall river he hooked it up for me
I’ve only ever had great experiences at this dealership. Tony Reis always takes care of me and makes the whole process easy and stress-free. I would never go anywhere else for my vehicle purchases. Highly recommend!
“totally recommend tony for anything! he’s the best”
Tony was AMAZING!!! He helped me so much I’m so glad he was able to help me out in the best way. Love tony
tony reis was amazing very pleasant to deal with If you can I would clone him. a pros pro
Tony Reis was amazing! Thanks for all his help during a purchase
I had a great experience dealing with Tony Reis..he’s a class act
An absolutely great experience,bought two Tucsons in the past 6 years and the salesman Tony Reis was very kind and helpful
Tony Reis is an awesome person 'he took good care of my 70 year old mother --gave her a great deal and treated her with respect
Tony Reis s amazing he made my car buying experience awesome
Tony Reis is a class act .Just got a 2026 Kona and I love it.Its my eight car that I’ve purchased from him
Tony Reis was extremely helpful as soon as I walked in the door at Hyundai. He was efficient and knowledgeable. As a woman going into a car dealership its very stressful, I truly appreciate that I was not spoken to differently. I received the most respect. They worked with me and was able to make this process smooth. I recommend!! Very nice staff
An absolute pleasure to deal with Tony Reis and Joe carvalho ,I've bought 4 vehicles over the years from Tony and my entire family had bought over 20 we only do business with Empire Hyundai and Tony Reis
It was a great experience doing business with Tony Reis--very professional and I will definitely be back again with all my family
Tay and Connor were great! I can't say enough nice things about my experience with this dealership and their wonderful staff! 10/10 recommend
Had a great experience dealing with Tay. The whole process was super easy and we were able to take the car home same day. Definitely recommend Empire Hyundai and working with Tay!
Tay helped me out getting my car keeping updated on changes. Great experience great team over there.
Salesman Tony Reis is aw.esome over the years I have bought many cars from many dealers and can honestly say dealing with Tony Ries was the best. Tony went above and beyond to insure we had a pleasant experience. He is great to deal with and won't forget you after sale either.to sum it up there is no downside just great experience awaits you at empire hyundai and Tony reis
The dealership is fantastic but our salesman Tony Reis far exceeded our expectations. He is courteous, knowledgeable and spent all the time we needed to make the right choice of vehicles. Empire should be proud and happy to have him as a member of their team.
Sales -
Tay made the entire car buying experience smooth and stress free on the sales side. From the start, he actually listened to what I wanted, respected my budget, and never tried to push me into something I wasn’t comfortable with. He was patient, straightforward, and easy to work with, which made a huge difference.
What stood out most was how genuine he was, no pressure, no games, just honest communication and real help. He made sure I understood everything and stayed focused on getting me into the right car for my situation.
My experience with Tay in ... Read More Google - Mar 26, 2026
Tony was a fantastic salesman. Highly recommend!
I want to give a huge shoutout to my salesman, Manny! He provided one of the best car-buying experiences I’ve ever had. From the moment I walked in, everyone was welcoming and kind!
I came in knowing my credit wasn’t the best and expected the process to be long and difficult. However, Manny was honest, upfront, and reassuring from the start. He told me he would get me into a car that same day—and he delivered! With the help of the team behind the scenes, he was able to get me into the exact car I wanted.
... Read More Google - Mar 24, 2026
Giovanni was amazing
Kermy was Extremely helpful and timely
Kermy is hands down one of the best car salesmen I’ve ever worked with. He made the entire process smooth, stress-free, and actually enjoyable. He was honest, patient, and really took the time to understand what I was looking for without any pressure. You can tell he genuinely cares about his customers and goes above and beyond to make sure you leave happy. If you’re looking for someone reliable and trustworthy, Kermy is your guy. Highly recommend!
Went in to purchase a vehicle and put $1000 down to hold it until we returned the next day with our trade in and payment for the vehicle. When we called to arrange a time to come in we were told the manager sold the vehicle to someone else, which from what I underststand is illegal. Happily took our business to Mastria and bought a vehicle there and was very satisfied with the experience.
Working with Kermy Sagaille at Hyundai was honestly a solid experience all around. He brought a calm, confident energy that made everything feel under control from the jump. Nothing felt rushed or confusing .. he made sure every detail was handled and that I fully understood what was going on.
What stood out most was how genuine he was. It didn’t feel transactional at all .. more like he actually wanted to make sure I walked away satisfied and sure about my decision. He stayed locked in the whole time and made sure nothing slipped through the cracks.
If you’re ... Read More Google - Mar 19, 2026
Kermy Sagaille at Hyundai really stood out to me because of how on point he was throughout the entire process. He didn’t just try to sell he actually made sure everything made sense, was organized, and handled the right way.
What I appreciated most was how responsive and professional he was. Anytime I had a question or needed clarity, he was right there with real answers and no confusion. He made something that could’ve been stressful feel easy and straightforward.
You can tell he takes his role seriously and values giving people a good experience. If you want ... Read More Google - Mar 19, 2026
I had such a great experience at Hyundai! The dealership was clean, well-organized, and everyone I interacted with was welcoming and professional. There were plenty of vehicles to choose from, which made the whole process feel comfortable instead of overwhelming. I was a bit nervous going into such a big purchase, but Kermy Sagaille made everything smooth from start to finish. He was friendly, patient, and took the time to really walk me through all the features and options without any pressure. You can tell he genuinely cares about helping his customers make the right decision. I left feeling confident ... Read More Google - Mar 19, 2026
If you ever in the area shopping for a vehicle , stop and see manny very honest , dedicated and hardworking he will stop at nothing to get you everything you need
Empire Hyundai was great when it comes to customers and especially attention to Manny he showed us every possible vehicle deals and even tho we didn't find what we were looking for but we were pleased.
Many was very polite and respectful
Many was very nice and polite and had a positive attitude
Manny he is a great person and worker 😊
Manny was great ur the beat 👍
Tony reis and Conner really came through for me and my family when we were in a rock and a hard place and bent over backwards to get us approved and into a new car. I highly recommend empire Hyundai to anyone looking for a new or used car they will work with you.
Tony Reis was absolutely amazing! We had circumstances that were against us but he didn’t give up and ensured we left with a car and happy with it. Connor also did whatever it took to get us in a vehicle. Thank you both for the wonderful costumer service!
Ronnie was excellent—professional, honest, and a great listener who made sure he understood what I was looking for. The team seemed very tight-knit and worked well together, and everyone had a positive, professional attitude. The dealership also has a very family-oriented atmosphere, which made it a pleasant place to do business. Great experience overall.
I went in looking at a 2022 Hyundai Tucson and walked out with a 2023 with less millage for a better deal . From start to finish it was a wonderful experience. I was treated with kindness and respect. Every single person at this dealership was a pleasure to work with.
I worked with Michelle and she was amazing. Buying a car is stressful but she helped make the process less intimidating. The other people on the floor all congratulated me on my new purchased and helped me set up all the tech in my new car. Thank you for helping me and my family find our new ride!